Privacy Policy
How we collect, use, and protect your information.
Effective date: 12 March 2026
Tarin AI Ltd ("Tarin", "we", "us", or "our") is committed to protecting your privacy. This policy explains how we collect, use, store, and share personal data when you visit our website at tarin.ai or use our services.
Tarin AI Ltd is a company registered in England and Wales. For the purposes of UK data protection law, we are the data controller.
1. Information We Collect
Information you provide
- Contact form submissions — your name, email address, company name, industry, and message when you request a demo or get in touch.
- Email correspondence — any information you share when you email us directly.
Information collected automatically
- Usage data — pages visited, time spent, referring URL, browser type, device type, and operating system.
- Cookies and similar technologies — we use essential cookies to ensure the website functions correctly. We do not use advertising or tracking cookies. See Section 6 for details.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and demo requests
- Provide, maintain, and improve our services
- Send you information about our services where you have given consent or where we have a legitimate interest to do so
- Analyse website usage to improve performance and user experience
- Comply with legal obligations
3. Legal Basis for Processing
Under UK GDPR, we process your personal data on the following bases:
- Consent — where you have given clear consent for us to process your data for a specific purpose (e.g. submitting a contact form).
- Legitimate interests — where processing is necessary for our legitimate business interests (e.g. improving our website, responding to enquiries), provided these do not override your rights.
- Legal obligation — where we are required to process data to comply with the law.
4. Data Sharing
We do not sell, rent, or trade your personal data. We may share data with:
- Service providers — trusted third parties who help us operate our website and services (e.g. hosting providers, email services). These providers are contractually obligated to protect your data.
- Legal requirements — if required by law, regulation, or legal process.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions and related correspondence are retained for up to 24 months after your last interaction with us, unless you request deletion sooner.
6. Cookies
Our website uses only essential cookies required for the site to function correctly. We do not use third-party advertising cookies or cross-site tracking technologies.
If we introduce analytics cookies in the future, we will update this policy and request your consent before setting any non-essential cookies.
7. Your Rights
Under UK data protection law, you have the right to:
- Access — request a copy of the personal data we hold about you.
- Rectification — request correction of inaccurate or incomplete data.
- Erasure — request deletion of your personal data where there is no compelling reason for continued processing.
- Restriction — request that we limit how we use your data.
- Data portability — request a copy of your data in a structured, machine-readable format.
- Objection — object to processing based on legitimate interests or direct marketing.
- Withdraw consent — where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, contact us at hello@tarin.ai.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption in transit (TLS/SSL), access controls, and regular security reviews.
9. International Transfers
Your data is primarily stored and processed within the United Kingdom and European Economic Area. If we transfer data outside of these regions, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
10. Children's Privacy
Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.
11. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically.
12. Contact Us
If you have questions about this privacy policy or how we handle your data, contact us at:
Tarin AI Ltd
Email: hello@tarin.ai
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled unlawfully.