FAQ

Questions we hear most often.

If yours isn't here, reach out — we're always happy to talk.

Tarin takes your existing business documentation — manuals, SOPs, engineering specs, safety protocols, and more — and turns it into an AI-powered agent your team can have a conversation with. Instead of searching through folders or calling head office, your people simply ask a question and get an accurate, source-backed answer in seconds.

Most deployments are live within two to four weeks. The timeline depends on the volume and format of your existing documentation, but our process is designed to be fast and non-disruptive. You don't need to pause operations or assign a large internal team to make it happen.

Absolutely. Your data is encrypted at rest and in transit, access is role-based, and we maintain full audit logging. We never use your data to train our models or share it with third parties. Your proprietary information stays exactly where it should — under your control.

We support a wide range of formats including PDFs, Word documents, spreadsheets, engineering drawings, images, video, and more. We can also conduct structured interviews with your experienced staff to capture undocumented tribal knowledge that would otherwise be lost.

Not at all. Tarin is a fully managed service. We handle the technical complexity — from ingestion and training to deployment and ongoing optimisation. Your team only needs to know how to have a conversation, which they're already quite good at.

Yes. Tarin can connect with CMMS, ERP, ticketing, and other operational systems via API. This means your team gets answers that are contextually aware of live data like work orders, asset histories, and inventory levels — not just static documentation.

Tarin is designed to be transparent. If it can't find a confident answer in your knowledge base, it tells the user rather than guessing. It can also escalate the question to a human expert and learn from the resolution, getting smarter with every interaction.

Generic AI tools don't know your equipment, your processes, or your safety protocols. Tarin is trained specifically on your organisation's knowledge, secured to enterprise standards, and designed for operational environments where accuracy isn't optional — it's critical. It's the difference between a search engine and a subject-matter expert.

Pricing depends on the scope of your deployment — the volume of documentation, number of users, and level of integration required. We offer a free initial consultation to understand your needs and provide a transparent quote. Most of our clients see ROI within the first quarter.

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